Our new 7-day urgent care service is for pet owners seeking non-critical, urgent medical care.
Our Urgent Care veterinarians are available 7 days per week, 10 am – 8 pm. If you need urgent pet care, and your pet is in stable condition, please call ahead. A member of our team will give you an estimated arrival time based on capacity, remaining appointment slots, and your pet’s condition. In some cases, you may be diverted to a local ER.
The service is open to all, and we encourage calling ahead as there is a limited number of daily appointment slots. The team in our urgent care department will work with you and your regular vet to provide the comprehensive care your pet needs. If you have recently seen your family vet for the same medical condition, or if your pet has other medical conditions, or is on medication, please ask your doctor to forward your pet’s medical record to our team. This step is not required, but it might save time and money, especially if we have to repeat recent diagnostic tests.
Urgent Veterinary Care: What We Can See
Urgent care symptoms and clinical signs in a pet include the following:
- Allergic reactions (hives, swelling) or asthma
- Bite wounds
- Blood in urine or stool
- Coughing (without respiratory distress)
- Diarrhea and/or vomiting
- Ear issues (ear infections, abscesses)
- End of life assessment and euthanasia
- Eye issues (eye infections)
- Lameness, limping, or difficulty walking
- Loss of appetite, dehydration, or lethargy
- Porcupine quills
- Skin issues (hot spots, rash)
- Tick-borne disease
- Traumatic lacerations or injuries
- And more!
Patient Severity Index
Veterinary emergency rooms work just like their human counterparts. Patients of all levels of illness and injury require care and our teams must help them in order of need. The Patient Severity Index (PSI) shows how we make those decisions. Cases we can see include PSI 5, 4, and 3, excluding cases which require surgical intervention.
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We are launching this urgent care service to provide pet owners with more options for their pet’s urgent care needs in Williston, VT, the greater Burlington area and surrounding towns within a driving range in New York and New Hampshire. By offering pet urgent care after your regular veterinary clinic has closed, our hope is to provide you and your non-critical pet with an alternative to critical care emergency hospitals, and a shorter wait time since your pet will be triaged with other stable patients. Our medical team of experienced veterinarians and technicians have extensive training in emergency and urgent vet care.
- Radiography (X-Rays)
- Point-of-Care Ultrasounds
- Specialty appointments are required for more advanced diagnostics including CT, Echocardiography, and endoscopy, and ultrasounds.
First Aid Resources:
Instructions for what to do if you are concerned that your pet has eaten something he/she shouldn’t have
Pet-Specific First Aid Kit:
We recommend that you keep a pet-specific first aid kit in your car as a best practice, just as you would a human-first aid kit. Click the button and print the PDF, use it to keep in your kit for when you need to restock.Click to Download and Print