Temporary Reduction in ER Hours
August 3, 2021
Due to staffing shortages, we have temporarily changed our emergency service’s operating hours.
Our New “Regular” Hours
We are sorry for the inconvenience, and appreciate your understanding. We will not have any staff on-site overnight and there will be no doctor on‑call on the days we are not open 24 hours, and therefore will not be able to maintain patients in the hospital overnight on those days. We are only accepting urgent care patients in stable condition during these days – levels 3‑5 on our Patient Severity Index.
Please call or visit one of the other area hospitals for emergency services during the overnight hours while we are closed.
Open hours for Premier – Grayslake over the next few days will be as follows:
| Monday: 8am – 8pm |
| Tuesday: 8am – 8pm |
| Wednesday: 8am – 8pm |
| Thursday: 8am – 8pm |
| Friday: 8am – 8pm |
| Saturday: 8am – Midnight |
| Sunday: 8am – Midnight |
Our ER will be open 24 hours on select weekends:
We will update this information here. Upcoming dates include:
| Friday 9/24 – Sunday 9/26: Open 24 Hours |
| Friday 10/8 – Sunday 10/10: Open 24 Hours |
| Friday 10/22 – Sunday 10/24: Open 24 Hours |
We will continue to see Euthanasia/End of Life Assessment cases. If a case presents to us in critical condition, we will stabilize for transfer to the nearest available facility that can care for the patient. It is imperative, and in the best interest of patient care, that our referring partners send their unstable cases elsewhere until we return to 24/7 operation.
We are working tirelessly to hire enough staff to allow us to return to 24 hour service everyday.
Nearby 24/7/365 Veterinary Emergency Hospitals
Please call ahead for estimated wait times and to make sure they are accepting patients.
- WVRC – Racine/Kenosha – 1123 58th Ave, Kenosha, WI – 262-553-9223 | WVRC – Racine/Kenosha ER Line
- Premier – Chicago – 3927 W. Belmont Ave., Chicago, IL – 773-516-5800 | Premier – Chicago ER Line
- Veterinary Specialty Center – 1515 Busch Parkway, Buffalo Grove, IL – 847-459-7535
- BluePearl Northfield – 820 W. Frontage Rd. Northfield, IL – 847-564-5775
- BluePearl Skokie (for exotics emergencies) – 3735 Dempster St, Skokie, IL – 847-673-9110
- Companion Animal Specialty and Emergency – 1095 Pingree Rd. Suite 120, Crystal Lake, IL – 815-479-9119