Coronavirus Update – 7/15
July 16, 2020
A Message from our CEO
We are all facing challenges as we navigate the ever evolving COVID-19 landscape together. For our hospitals and teams, the one constant is our unwavering commitment to our patients and their families. We want to sincerely thank you for your loyalty and patience during unprecedented times. We understand and appreciate that the climate we all live in is unfamiliar and stressful.
Our hospitals are experiencing unprecedented demand for services. This increase in patient visits has often translated to extended wait times in the ER. We continue to deliver best-in-class services using COVID-19 policies and protocols designed to protect the health and safety of our clients and team members. In an effort to reduce wait times and serve our patients and their families more rapidly, we are working to hire more team members, leveraging technology in new ways and rethinking our procedures and processes. Please know our commitment remains the same and we will work tirelessly to be here for your pets. Thank you for your kindness and understanding.